Same Thing – Different Results
And the party keeps on going…from our wedding in August and two wonderful weeks for our honeymoon to my birthday on 9/13 for more celebrating!
Although my birthday is somewhat a “predictable” day: getting multiple gifts from Ana, a phone call from my parents in Brazil and my friend Antonio (whose birthday is the same day) being the first one to say “Happy Birthday” (after Ana Of Course!) – this year was a bit different.
With the help of Facebook and other technologies, I received over 80 electronic “Happy Birthday” wishes – approx. 70 well wishes from FB fans and friends and the others from texts and email. It was a very nice surprise!
When you or someone you refer to me calls my office looking for window treatments, the expectation is predictably the same – that I will promptly return your call, provide quality products at a fair price, be on time with a smile on my face and ALWAYS be professional – (sorry no humbleness here..LOL)
And while we discuss your latest project – nine times out of ten – I do something unexpected. I show you a new tool, offer a new product like the solar powered shades– or even have a new story to tell so that what once was a good experience, now becomes a GREAT one!
Technology helps me offer this better experience to my customers by keeping me on top of my game in this industry. I am part of several “to the trade only” online communities where members share great products and avoidable experiences. That way I do my “dirty” work at the office and only share the good parts with you and your friends. The end result is a beautiful home and a happy client.
If you’d like to wish me “Belated Happy Birthday” or want to know about the latest product I have up my sleeve, feel free to call my office at 508-520-6700 or email me at[email protected] .
Not sure what my next celebration will be, but I will text you as soon as I do…
This Fall, I’m offering a special 15% discount on All Custom Plantation Shutters.